HostMonster has been providing hosting solutions to thousands of business and personal web sites since 1996. Hostmonster hosting package helps businesses and individuals get high-powered service at a fraction of the cost.
- UNLIMITED Hosting Space & Traffic
- Host UNLIMITED Domains on 1 Account
- 2,500 POP/Imap Email Accounts
- SSH, SSL, FTP, CGI, Ruby (RoR), Perl, PHP, MySQL
- 2000/2002 Front Page Extensions
- Free Domain Forever!
- Free Site Builder (NEW)
- Best Support in the Industry
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User Review
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Last week hostmonster had a server failure in their hardware and I wasn't able to access my websites and emails for almost 6 days, when finally all my websites and email accounts were lost. They had to replace a server and lost all the data on the old one so they couldn't make a backup. No appologies where made, and no compensation was given, and this is for me the reason to move on to another hosting service.
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I received an email from Hostmonster informing me that my host was due for renewal. I then get an email saying they had deducted $107 from my credit card! What happened to their $6.95 per month and why didn't they tell me the amount would be a lot higher. I emailed them asking why this was so much higher ($8.90) and the reply I got was this: Last year, due to customer requests, we purchased additional equipment of higher quality. We also needed to increase our staff and hire on additional developers. The staff change was to prevent long hold times, and assure quick and accurate customer service. We spent a great deal of money and time on a better accounting system, so that we could prevent human error in account activities. Due to all of the changes, we had to increase our rates. We have kept our prices the same for about five years, but could no longer do so with the changes we've made for our customers. No courtesy or professionalism to have informed me first!
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Hostmonster decided to make some server changes without notifying customers. This change closed a port on two of my websites that precluded a connection between my sites and my gateway merchant account. Buyers received an error message when entering credit card info. No sales could be made for 2 1/2 days and Hostmonster's response was, gee, that was too bad.
